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Reviews for Valley Creek Apartments

Posted On: 6/1/2018

Maintenance

I written one before but it bears repeating. I am so impressed by the efficient maintenance service we have here at valley creek. Words don't describe the awesome service I have received here in the 3 years of living here. Thank you. Thank you!!!!
By: Michael Schmidt     Verified Resident
Read Property Manager's Response

Thank you so much for your kind review! We are happy to hear that you are enjoying your home at Valley Creek and feel that you have received excellent service from our maintenance team. Please let us know if there is anything else we can do for you! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 4/20/2018

Fantastic!

This is the best apartment community I've ever lived in. I am so appreciative of the staff who are all so friendly and remember every individual who resides here. The maintenance team is wonderful. They respond so quickly and do a great job. Thanks to all of you for all you do!
By: Charity Friederichs     Verified Resident
Read Property Manager's Response

Thank you so much for your kind review! It means a lot to our team. I'm glad to hear that you are enjoying your home at Valley Creek and have had a great experience with our team. We hope to see you at our next resident event! Please let us know if there is anything else we can do for you. We are always happy to help! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 4/19/2018

Smoke detector

A big THANK YOU!!! to our great maintenance team. Came over the day of the blizzard and checked out the problem and told me if he wasn't back that day he would have to order another..then come and install it. Don't know when he came back but noticed it installed on Tuesday... Wow.... Great service... They are always very courteous in all facets of the maintenance request. Again.... GREAT SERVICE... THANKS!!!!
By: Michael Schmidt     Verified Resident
Read Property Manager's Response

Thank you so much for your feedback! Our 2017 Madacs award winning maintenance team is dedicated to providing top notch customer service from beginning to end. Please let us know if you need anything else. We are happy to help. Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 1/22/2018

Refrigerator repair

Again superb maintenance service. Hopefully this motor will last. Thanks guys
By: Michael Schmidt     Verified Resident
Read Property Manager's Response

Thank you so much for your recent feedback! Please let us know if you have any further issues in the future. Our team is always happy to help! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 1/19/2018

Maintenance

Omg. Superb. I forgot the maintenance technician's name but he was the best. Came within 2 hrs of my. E mail. Promptly fixed everything. Came back next day to finish one item. He suggested I move some items so as not to damage anything. Came back following day to.fix closet door. Never had any problems with maintenance here since my 2.5 years here. A+. Thanks
By: Michael Schmidt     Verified Resident
Read Property Manager's Response

Thank you so much for your feedback! We are happy to hear that you have had a great experience with our award winning maintenance team. If there is anything else we can do for you please let us know. We are happy to help! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 11/10/2017

Thank you to Aaron in maintenance

Thanks to Aaron for prompt attention when I requested help with a clogged toilet. Aaron plunged, problem resolved.
By: Laurel Grimes     Verified Resident
Read Property Manager's Response

Thank you for your kind words. Aaron is a great member of our team! He is very appreciative of you feedback. Please let us know if there is anything else we can do for you. We are always happy to help! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Posted On: 8/31/2017

Maintenance

Maintenance made repairs promptly to requested items upon move-in. Workmanship was also excellent.
By: Bounthavy XayaosaBorth     Verified Resident
Read Property Manager's Response

Thank you so much for your feedback. We are happy to hear that you had a positive experience with our maintenance team. Please let us know if you need any further assistance. We are happy to help! Sincerely, Caitlin Simon Community Manager Valley Creek Apartments

Overall Rating

5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
5 out of 5 stars
Noise
4 out of 5 stars